Frequently Asked Questions
Our most commonly asked questions. Need more help? Contact us here.
American Flag
Does my order really support a charity?
Does my order really support a charity?
Yes. A portion of every order helps support food assistance for veterans facing hunger. You're buying real products, and your purchase helps feed those who served.
How much of my order is donated?
How much of my order is donated?
We don't tie it to a fixed amount or percentage. We contribute as we're able and stay committed to giving back to those who served. Donation amounts vary.
Who do you support?
Who do you support?
We support food assistance for veterans in need. We choose to keep the focus on the mission itself: making sure no one who served this country goes hungry.
What size is the flag?
What size is the flag?
Our True American Flag is 3ft x 5ft and double-stitched with brass grommets for durability. It's the perfect size for hanging in a window or proudly waving outside your home.
Is it safe for outdoors?
Is it safe for outdoors?
Yes! Our American Flag is made specifically for outdoors but will look perfect indoors too. The durable double-stitching and real brass grommets help your flag wave proud for long.
How is it just $7?
How is it just $7?
This flag is only $7 because we want to bring America back together.
Before politics and division, we all shared pride in this country — and we want to help people feel that again.
When you join VIP, you can get this high-quality flag for just $7 because patriotism shouldn’t be expensive, and supporting our veterans should be automatic.
👉 Learn more about VIP here.
Orders & Shipping
How fast is shipping & where does it come from?
How fast is shipping & where does it come from?
Orders placed before 12pm PST will ship within 2 business days. Average shipping times depend on the carrier, but can take 1-5 business days in the US.
* International orders vary based on the country and shipping carrier selected at checkout.
Where can I track my order?
Where can I track my order?
Your order # and tracking information will be in your email. You can also track your order here. If you need help looking up your order information, our customer support will be able to help! Contact us here.
I need to change something in my order, what do I do?
I need to change something in my order, what do I do?
You can make changes to your order within the first 12 hours if the order has not been shipped yet. Keep in mind, orders ship same day Monday-Friday before 12AM. You can always reach out to our customer support and while we cannot guarantee changes, we will try to help to the best of our ability.
Do you offer international shipping?
Do you offer international shipping?
Yes, we ship worldwide shipping, the cost is calculated at checkout based on your country and desired shipping speed/carrier.
Returns & Exchanges
How does the 30-day return policy work?
How does the 30-day return policy work?
Items must be unused, unworn, and in the same condition received. Please contact customer support before mailing anything back so we can review your request and send the correct return instructions.
How can I return my order?
How can I return my order?
If your order is in its original packaging, contact our customer support team here. If you are still eligible for a return, they will be able to give you all of the necessary instructions to complete your return.
How can I exchange my order?
How can I exchange my order?
If you ordered the wrong size shirt, wrong color, etc let us know within 30 days of your order. You can contact us here.